Overview
The National Association of Regulatory Utility Commissioners is seeking a highly skilled and motivated Business Systems Analyst to join our dynamic team. This individual will play a crucial role in analyzing, implementing, and optimizing business systems to support the Association’s operational needs. You will work closely with internal stakeholders to define requirements, improve processes, and provide strategic and tactical solutions to improve internal efficiencies.
Key Responsibilities
• System Analysis and Support
o Conduct comprehensive analysis of business requirements, workflows, and processes to identify opportunities for improvement.
o Serve as a subject-matter expert for various Association business systems, including Deltek Time & Expense, and MatrixMaxx, providing guidance and support to users and stakeholders.
o Troubleshoot and resolve system issues and respond to HelpDesk requests as needed to ensure minimal disruptions to daily operations.
• System Implementation and Optimization
o Assist with the implementation of new features and updates within the Association’s systems, ensuring proper integration with other business systems.
o Develop, document, and maintain system configurations, processes, and workflows to improve efficiency and effectiveness.
o Provide recommendations for system enhancements and optimizations based on industry best practices.
• Stakeholder Collaboration and Requirements Gathering
o Work closely with Association employees to gather, analyze, and document functional requirements for new or modified systems and processes.
o Communicate effectively with both technical and non-technical stakeholders to translate business needs into actionable system solutions.
o Develop test cases, conduct system testing, and provide training to end-users to ensure smooth system adoption.
• Data Management and Reporting
o Assist in the creation and maintenance of reports, dashboards, and analytics within Deltek Time & Expense, MatrixMaxx, and other Association systems.
o Ensure data integrity and accuracy by developing controls and conducting regular data audits.
o Collaborate with the finance, HR, and operations teams to generate and analyze financial and operational reports.
• Project Management and Continuous Improvement
o Assist with systems projects, ensuring timely and successful completion within scope and budget.
o Stay up to date with Association system updates, releases, and best practices to ensure that the organization remains competitive and efficient.
o Continuously evaluate and recommend improvements to processes, leveraging system capabilities. ________________________________________
Required Qualifications
• Bachelor’s degree in Computer Information Systems, Business Information Systems, Information Technology, Business Administration, or related field.
• Proficiency in Cognos/SQL, report generation, and data analysis.
• Proficiency in developing SharePoint sites
• Experience with computer information systems that support accounting, HR, and business functions.
• Familiarity with system integration, business process mapping, and software lifecycle management.
• Excellent problem-solving, analytical, and communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Confidentiality and discretion when handling sensitive information. ________________________________________
Preferred Qualifications
• Familiarity with Deltek Time and Expense, MatrixMaxx, and/or similar association management systems
• Familiarity with back-end content management systems.
• 4+ years of experience as a Business Systems Analyst or equivalent.
• Experience with additional ERP systems and business intelligence tools.
• Experience in the government contracting and/or association management space.
Salary The salary range for this position is $75,000-$100,000, depending on experience.
NARUC will not provide any form of visa or work sponsorship for this position.
Working Conditions
• Office environment, with some flexibility for hybrid remote work, if applicable.
• Occasional travel (less than 10 percent) may be required based on business needs.
• Position reports to the Director of Information Technology. Benefits NARUC offers a host of employee benefits, including:
· Health care and dental & vision plans
· 401K retirement program
· Flexible spending
· Paid time off and comp time
· 11 observed holidays
· Paid family leave
Note: Applications without a cover letter and a resume are considered incomplete.
EEOC Statement The National Association of Regulatory Utility Commissioners is an Equal Opportunity Employer. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage or any other protected classification, in accordance with applicable federal, state, and local laws. By completing this application, you are seeking to join a team of hardworking professionals dedicated to consistently delivering outstanding service to our members and contributing to the success of the Association. Equal access to programs, services, and employment is available to all qualified individuals.
Those applicants requiring accommodation to complete the application and/or interview process should contact hrjobs@naruc.org.
