Community Outreach Ambassador

Overview

Position Summary:

NBT is building upon its existing, successful community outreach model by expanding our outreach team to include additional Community Ambassadors responsible for authentically engaging their fellow New Brunswick residents.

The Community Outreach Ambassadors drive forward various NBT projects by providing and/or supporting outreach and canvassing, community education and training, attending community events, and related tasks. The Ambassadors may also conduct phone calls and in some cases, home visits. The Ambassador teams will work closely with a team that includes New Brunswick Tomorrow’s program staff and Operations Manager. Depending on the project to which the Ambassadors are assigned, they may also work alongside staff from partner Agencies.

Position Responsibilities/Duties Include But Are Not Limited To:

• Attend required training sessions that include program/professional development, outreach, community advocacy, cultural competency, and educational topics

• Conduct outreach activities to promote NBT initiatives and activities, recruit community participants, and share educational information. Outreach activities may include but are not limited to
  • Door knocking
  • Street canvassing
  • Tabling at community events
  • Phone banking
  • Conducting surveys
  • Social media content

• Participate in regular team debrief and planning meetings (in person and/or virtual)
• Help plan and facilitate community meetings, workshops, and/or educational programs (in person or virtual)
• Conduct follow-up with interested community members
• Connect residents with appropriate services and resources, as appropriate
• Maintain communications with program staff regarding program and resident needs
• Perform data entry and maintain database of contacts

Position Requirements:

• Ability to work both independently and as part of a team
• Comfortable with approaching and engaging people in a wide variety of outreach settings (door knocking, street canvassing, at events, etc.)
• Able to walk and work outdoors for up to 4-hour shifts in adequate weather conditions
• Experience with, or willingness to learn, public speaking and meeting facilitation
• English-Spanish bilingual preferred not but required
• Availability on weekends
• Availability on weekdays, both evenings (1-2 times per week) and daytime (1-2 times per week)
• Basic computer literacy and ability to perform data entry (training provided)

Working Conditions/Physical Demand: Various settings, primarily in the community; work may include some office work.

Hours and pay: Schedule will vary according to program needs, but will average 12-15 hours per week at $18.50 per hour.

Additional Information on NBT Outreach Focus Areas:

Ambassadors may be assigned to work on distinct outreach projects, each of which have some unique characteristics and responsibilities for the assigned Ambassadors. Examples of current NBT outreach focus areas include the following:

• COVID-19: Educating residents about COVID-19, including sharing information and resources related to vaccines and public health measures.
• Educational Justice: Engaging New Brunswick Public School parents in efforts alongside students and educators to improve New Brunswick’s educational system.
• Business Outreach: Reaching out to and sharing information with local small businesses, particularly in the French Street and Remsen Avenue areas.
• Food Security: Helping residents access food resources.
• Mental Health: Promoting mental health resources and campaigns to reduce the stigma associated with mental health issues.
• Esperanza Neighborhood Project: Promoting the activities and programs of the Esperanza Project, NBT’s neighborhood revitalization initiative.