Learning and Development Specialist

Overview

The Learning and Development Unit develops, delivers, and coordinates trainings as well as professional development and leadership programs that build and strengthen the capabilities of NYCEM staff and interagency partners.

The Interagency Training Specialist will be responsible for the development and implementation of
comprehensive training programs to support both intra-agency and inter-agency emergency management training. The overall goal of the NYCEM Learning and Development Unit is to create a highly skilled emergency management community by offering the best training possible, building true leaders who can prepare for and respond to any type of emergency situation and coordinate effectively with internal and external partners.

The Interagency Training Specialist will report directly to the Director for Learning and Development and will be responsible for the following:
– Implement full cycle instructional design and development (analysis, development, implementation, and evaluation) for instructor led (in person and live online), micro courses, and self-paced e-learning courses
– Facilitate courses, manage the coordination of courses including logistics details, and deliver presentations as needed
– Apply adult learning theory and instructional design methodology into course development and course facilitation
– Translate emergency plans and related materials into training curriculum and learning programs
– Work with subject matter experts to design and develop audience-appropriate, clear, and concise training content
– Develop, manage, and improve learning and development programs
– Work with vendors we hire to develop curriculum material, when applicable
– Utilize industry-leading course development tools (e.g., Articulate)
– Support the continued development and improvement of the NYCEM Academy programs
– Work collaboratively with the Learning and Development Unit team
– Support the NYC Emergency Management Learning Management System

**PLEASE NOTE THE FOLLOWING:

– The selected candidate will be assigned to an on-call Emergency Operations Center (EOC) team and will be expected to work non-business hours during some emergencies. These non-business hours include nights, weekends, holidays, and extended week hours outside of a 9AM-5PM schedule. The selected candidate will also participate in trainings to build skills and competencies in emergency response; will participate in drills and exercises associated with the on-call EOC team; and may volunteer to assist with Ready NY emergency preparedness presentations to external groups. EOC teams are on call for three weeks at a time, with six weeks off in between.

– Funding – This position is supported with a federal Urban Area Security Initiative (UASI) grant funding through 8/31/2027 with the possibility of an extension.

– Candidates must be authorized to work in the United States without employer support to be eligible for selection.

– For this position, the “Special Note” below in the Minimum Qualification Requirements does not apply.

PREFERRED SKILLS
– Excellent verbal and written communication skills
– Previous experience with training as well as adult learning curriculum development and design
– Strong training facilitation skills, both in-person and in a virtual environment
– Experience with web-based eLearning or Learning Management System training products (e.g. Articulate)
– Strong graphic design experience
– Strong public speaking skills
– Experience with evaluation and survey collection
– Strong project management experience
– Ownership mindset
– Ability to work well under pressure
– Technical aptitude and ability to learn new applications
– Knowledge of adult learning models and instructional design
– Excellent meeting and time management skills
– Ability to work on multiple projects concurrently and consistently meet deadlines
– Strong attention to detail

– Competencies:
o Knowledge – possesses appropriate subject matter expertise.
o Work Ethic and Productivity – produces consistently high quality, accurate, and on-time deliverables; takes responsibility, is dependable, and accountable, and follows through; is responsive to requests from leadership.
o Strategic Problem Solving and Innovation – is thoughtful and deliberate in approach to solving problems; demonstrates innovation and creative thinking.
o Effective Communication – communication is clear, precise, and timely; understands their audience and display confidence in delivering their message.
o Teamwork – encourage collaboration and motivate others; is able to both lead and follow when necessary; is an active listener and consider a broad range of perspectives.

**Studies have shown that women, people of color, and other under-represented groups are less likely to apply for jobs unless they believe they are able to perform every task in the job description. We are interested in finding the best candidate for the job and will consider any equivalent combination of knowledge, skills, education and experience to meet qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for the role.**