The Community Service Society of New York (CSS) has worked with and for New Yorkers since 1843 to promote economic opportunity and champion an equitable city and state. We center the voices and experiences of communities of color and people facing economic insecurity, striving to create a more secure future. Through a strategic combination of data-driven research, direct services, and people-driven advocacy, we ensure New Yorkers have the power to create change in their lives and the life of our city and state. Our programs, policy analysis, legal advocacy, and campaigns expand access to health care, safe and affordable housing, employment opportunities, consumer debt assistance, and more — making a tangible difference in the lives of millions.

The Policy, Research, and Advocacy team has played a leading role in recent progressive policy wins including sweeping pro-tenant reforms, Fair Fares, paid family leave, and paid sick days, and developing CSS’ annual Unheard Third Survey (UHT), the longest running scientific survey of low-income communities in the nation. Reporting directly to the Vice President for Policy Research and Advocacy, the position calls for conducting demographic and workforce related-policy research and advocacy, specifically analyzing data from CSS’ annual UHT and other large data sets, including, Census Bureau data, among others. In addition, the policy analyst will focus on housing policy and research, including monitoring and analyzing housing voucher programs, city, state and federal housing trends, innovations, legislative issues, changes in regulations, and developing ideas for policy change – in most cases in collaboration with other advocacy organizations, housing coalitions, community groups, legislators, government officials, and other relevant stakeholders.


  • Use STATA and/or other statistical software to manipulate and analyze large datasets from the Census Bureau, such as the American Community Survey and Current Population Survey, as well as analyze data from CSS’s annual Unheard Third (UHT) survey of low-income New Yorkers.
  • Work closely with the VP for Policy Research and Advocacy on project management for CSS’s annual Unheard Third Survey, including brainstorming, collecting, and integrating feedback from the rest of the policy team and other CSS departments, editing and proofreading the questionnaire, and writing policy briefs.
  • Conduct demographic, workforce, and housing-related research.
  • Write blog posts, talking points, and research briefs, and develop data charts and infographics based on UHT results.
  • Support and advance   CSS housing policy and advocacy priorities, including assessing and reforming New York housing voucher programs, among others. Represent CSS in the media by responding to requests about CSS reports and policy priorities.
  • Represent CSS and provide research support to coalitions and initiatives focused on immigrant issues.
  • Draft testimony for City Council and State legislative hearings, memos in support of proposed legislation, and press releases upon request from the City, State, other advocacy organizations and partners.


  • Three to five years of experience in policy, economic mobility, housing policy and/or social and racial justice research
  • Ability to apply rigorous data analysis to complex issues, including strong quantitative skills and familiarity with using major public data sets
  • Experience with data science software such as Stata, R, or SPSS is required.
  • Skills in focus group research, survey research, and/or community organizing required
  • Graduate degree in public policy, education, economics, or related field required
  • Familiarity with housing assistance programs at the city, state, and federal level (Section 8, etc.) strongly preferred.
  • Excellent written and oral communications skills, including ability to write and deliver oral presentations in a clear, concise, and compelling manner.
  • Knowledge of how New York government operates, relationships with housing advocacy organizations and stakeholders, and political savvy is a plus.
  • Fluency in a second language other than English a plus.