The Transit Planner is devoted to paraprofessional and professional support of municipal planning for a variety of operations and functions including strategic planning, comprehensive planning, land use, community development, parks, and operational planning. You will provide professional journey-level planning work in the area of assignment.

Duties and Responsibilities

  • Responsible for and maintains bus stops database and amenities program utilizing GIS and internal City Works programs
  • Handles transit  planning issues for GoRaleigh and GoRaleigh Access
  • Handles and works with staff on multimodal transportation issues, meets with local governments concerning pedestrian and bicycle facilities, reviews grant requests and assists local agencies in leveraging project grant funding
  • Serves as staff to the Transportation Planning Advisory Committees and interact regularly with the technical and policy committees. Provides project updates, presents on certain aspects of the transit program and provides other information, as requested
  • Prepares reports for presentation to Raleigh Transit Authority (RTA) and associated subcommittees, and other elected officials as well as public groups
  • Conducts and coordinates environmental and Title VI reviews and reports
  • Provides planning and analytical support related to programs, projects and planning function of area of assignment; assists in managing and coordinating project/program work and support activities
  • Researches and gathers information related to transit planning efforts; prepares reports, maps, charts, data, presentations and/or other materials derived from research and analysis.   Leads in data management efforts of passenger amenities inventory using ArcGIS and other internal databases
  • Facilitates communications and project work with internal and external stakeholders; coordinates and monitors consultant work; develops work plans; monitors project status and quality of services; provides updates and recommendations to leadership
  • Prepares and reviews technical documents and correspondence which may include request for qualification/request for proposal documents, grant applications, design schematics, graphs, charts, and detailed design plan documents
  • Evaluates current programs, processes and procedures; recommends improvements; facilitates and assists in implementing new processes and approved program changes. Assists with special project administration and coordination
  • Identifies, develops, implement and maintains processes and practices that encourage, support and promote effective, comprehensive and meaningful citizen engagement. Plans, develops, implements, and administers the public transit program

Typical Qualifications

Education and Experience:
Bachelor’s degree in planning or public administration or field directly related degree to assignment and two years of related professional planning experience


An equivalent combination of education and experience sufficient to successfully perform the essential duties of the job such as those listed above, unless otherwise subject to any other requirements set forth in law or regulation


  • Valid North Carolina Class C Driver’s License with a satisfactory driving record, or the ability to obtain within 30 days of hire.
  • AICP preferred but not required.

Additional Information

Knowledge, Skills & Ailities:

  • Assists with feasibility studies and project budgets & coordinates department’s strategic planning process
  • Evaluates and updates operational policies by facilitating departmental input and consensus & develops grant applications
  • Provides demographic, economic and environmental research & drafts and edits the comprehensive plan
  • Develops community surveys, participates in project management, including development if RFQ and RFPs
  • Evaluates stakeholder engagement strategies & develops key performance indicator benchmarks
  • Provides development of applications for federal funding & researches and resolves complaints and problems
  • Develops and analyzes customer surveys to determine customer satisfaction, develops methods of operation to meet public demand for service
  • Analyzes transit system data and uses data to develop recommendations for system improvements
  • Oversees the work of consultants retained to work on grant projects for transportation projects

ADA and Other Requirements: 
Positions in this class typically require: fingering, grasping, talking, hearing, seeing and repetitive motions.

Sedentary Work: 
Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Working Conditions:
Work is routinely performed in an indoor, office environment.